Cloud PBX

Cloud PBX pricing

Transparent per-seat pricing from $19/seat/mo, no setup fees, no hardware, no contracts. Here is exactly what it costs and what is included.

See full pricingGet a quote

Quick answer: a cloud PBX costs from $19/seat/mo with Dialerportal, billed month to month, with a Pro tier at $39/seat/mo. There are no setup fees, no hardware to buy and no long-term contract. Auto-attendant, IVR, voicemail-to-email, routing and number porting are included in the seat price.

Pricing

What it costs

Per seat, month to month. Mix tiers on one account and change the count anytime.

Cloud PBX, from $19/seat/mo

Everything a small team needs: extensions, auto-attendant, voicemail-to-email, mobile and desktop apps, routing and porting. Billed month to month.

Pro, $39/seat/mo

Adds the heavier call-handling and reporting bigger teams want. Mix Basic and Pro seats on the same account and change the count any month.

Vicidial dialers, from $70/mo

Need outbound call-center dialing on top of the phone system? Managed Vicidial hosting starts at $70/mo, all dialer modes included.
Transparency

Included vs. the fees to watch for

What you get in the seat price, and the extras other providers bolt on.

Included, every seat

  • Auto-attendant, IVR and call routing
  • Voicemail-to-email with transcripts
  • Mobile + desktop apps (softphone)
  • Ring groups, business hours, holidays
  • Free number porting, no downtime
  • US-based support in about 30 seconds

What we never charge for

  • Per-feature licensing (IVR, recording as add-ons)
  • Setup, activation or onboarding fees
  • Long-term contracts and early-termination fees
  • Hardware you are required to buy
  • Overage charges buried in the fine print
Total cost

Cloud PBX vs. on-premise cost

Why the total cost of ownership usually favors cloud for a small team.

No hardware or install

An on-prem PBX means buying the box, an installer, and a wiring visit. Cloud PBX runs as software, so that upfront capital cost goes to zero.

No maintenance contract

On-prem systems carry annual maintenance and patching. Updates to a cloud PBX are handled for you and included in the seat price.

Support is included

No paid support tiers to reach a human. US-based support answers in about 30 seconds, chat or call, at every price point.

Scale down, not just up

Busy season ends? Drop seats the same month with no penalty. You pay for the lines you use, not a fixed system you sized once.
See the plan built for smaller teams, cloud PBX for small business, the full Cloud PBX platform, or how hosted and cloud PBX compare.
FAQ

Cloud PBX pricing FAQ

Dialerportal Cloud PBX is from $19/seat/mo for the Basic tier and $39/seat/mo for Pro, billed month to month. You only pay for the seats you use and can add or remove them anytime, with no setup fee and no hardware to buy.

No. There are no activation, onboarding or per-feature licensing fees. Auto-attendant, IVR, voicemail-to-email, routing and number porting are included in the per-seat price. See the pricing page for the full breakdown.

For most small businesses, yes. An on-premise PBX has a large upfront cost for hardware, installation and licensing, plus annual maintenance. A cloud PBX moves that to a predictable per-seat fee with updates and support included, so the total cost of ownership is usually lower and far more predictable.

No. Dialerportal is month to month with no multi-year lock-in and no early-termination fee. Add seats when you grow, drop them when you do not, and leave anytime.

Get an exact quote

Tell us your seat count and we will send a precise price, no sales runaround. Or talk to a human at 1-888-488-8138.