Managed Cloud PBX

Managed cloud PBX, done for you

A fully managed phone system for teams without IT. We design your call flows, port your numbers, configure everything and handle every change, so your people just make calls.

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  • Same-day setup
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  • US-based support
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  • No contracts
What we handle

Everything a phone system needs, off your plate

A managed cloud PBX means our team owns the setup, the changes and the upkeep. You get a phone system that just works, with no admin left to your staff.

We design your call flows

Tell us how calls should move, by department, hours, or overflow, and our team builds the IVR, menus and routing rules for you. No drag-and-drop learning curve on your side.

Number porting, handled

Keep every existing business number. We prepare the LOA, coordinate with your carrier and manage the cutover so there's no downtime and nothing lands in your lap.

Auto-attendant configured

Greetings, department menus, business-hours logic and holiday schedules, recorded, mapped and tested by us before your first call ever comes in.

Changes & upgrades done for you

Need a new extension, a reworked menu or a routing tweak? Send one message and we make the change, same day for most requests. No tickets, no waiting on IT.

Monitoring & uptime

We watch your PBX so you don't have to. Trunks, routing and call quality are monitored continuously, with failover forwarding ready if anything ever hiccups.

US-based support in ~30s

Real people, based in the US, answering the phone in about 30 seconds. When something matters, you talk to an expert who knows your setup, not a queue.
What 'managed' means

The difference between hosted and managed

Plenty of providers host a cloud PBX and hand you the keys. Managed means we keep the keys, and do the driving, so a phone system change never becomes your team's problem.

You own the phone system. We run it.

Every extension, menu and routing rule belongs to you. We're the team behind the curtain keeping it configured correctly, updated and ready, so nobody on your staff has to learn PBX admin.

Requests, not projects

Adding a seat, changing a greeting or rerouting after-hours calls isn't a project you scope and schedule. It's a message to us, and it's usually live the same day.

Proactive, not reactive

We apply upgrades, watch call quality and catch issues before they reach your team. Managed means you find out something was handled, not that something broke.
Onboarding

Live in three steps, most of the work is ours

From first call to first ring, the heavy lifting sits with us. Here's the whole path to a working, fully managed phone system.

01

Tell us how you take calls

A short kickoff call: who answers what, your hours, the numbers you're keeping and how you want callers routed. We turn that into a build plan the same day.

02

We build & port it for you

Our team configures extensions, records and maps your auto-attendant, sets routing and business-hours rules, and starts your number ports, then tests every path end to end.

03

You go live, same day where possible

Your team just makes and takes calls. Any change after launch is one message to US-based support, and we keep the system monitored and up to date from there on.

Prefer to run the system yourself? Our self-serve Cloud PBX lets you build call flows in the browser, our small-business Cloud PBX is tuned for smaller teams, and every plan is transparent and month-to-month.

FAQ

Managed Cloud PBX FAQ

What teams ask before handing their phone system to us to run.

It covers the whole phone system for you: call-flow and IVR design, auto-attendant setup, number porting, extension and user provisioning, routing and business-hours rules, ongoing changes, software upgrades, uptime monitoring and US-based support. You use the phone system; we run everything behind it.

Compare with self-serve Cloud PBX

Hand us the phone system

We set it up, run it and answer when you call, usually in about 30 seconds. Talk to a US-based expert at +1 (302) 366-3531.