Industries — BPO

Connectivity built for high-volume call centers.

Dialerportal gives BPOs and outsourced contact centers best-in-class, low-latency global connectivity for high-volume inbound and outbound — SIP trunking and termination, DIDs in 70+ countries, predictive dialing with Vicidial hosting, and integrated A2P SMS, on one platform.

What BPOs get

Why do BPOs choose Dialerportal for telephony?

Dialerportal's telephony for BPOs is a single platform combining global SIP trunking and termination, local DIDs in 70+ countries, predictive dialing and Vicidial hosting, A2P SMS and QA dashboards — purpose-built for high-volume outsourced contact centers.

Global SIP trunking & termination

Carrier-grade SIP trunking with global voice termination engineered for high-volume inbound and outbound. One platform routes your traffic with the route quality your campaigns need.

Best-in-class, low-latency connectivity

Low-latency, low-jitter connectivity built for contact-center scale — so agents hear callers cleanly and answer-seizure ratios stay healthy across high concurrent volumes.

DIDs in 70+ countries

Provision local DID numbers in 70+ countries for local presence and inbound coverage wherever your clients operate. Spin up new numbers as you onboard new campaigns.

Predictive dialer + Vicidial hosting

Predictive, progressive and preview dialing to keep agents talking, not waiting — with managed Vicidial hosting from $70/mo so you skip the server build and go straight to dialing.

Scalable concurrent channels

Scale concurrent call channels up and down per campaign and per seat. Ramp a new client in hours, not weeks — no contracts and transparent per-seat pricing.

Clean caller ID & compliance

Clean caller ID presentation with STIR/SHAKEN attestation support to protect answer rates and keep your outbound numbers in good standing.

A2P SMS, built in

Integrated A2P 10DLC SMS so agents send appointment reminders, follow-ups and confirmations alongside the call — voice and text from one platform.

Call recording + QA dashboards

Record every call and review performance from QA dashboards for scoring, dispute resolution and client SLA reporting — the audit trail BPOs need.

Managed human support

Dedicated human support for every account — start a live chat or place an instant call from your browser and reach a real person in about 30 seconds.
70+
Countries with local DIDs
$70/mo
Vicidial hosting, from
30 sec
To reach a human via browser chat-to-call
500+
Businesses across 30+ countries on Dialerportal
Go deeper

The stack behind your contact center

Explore the services that power high-volume BPO operations on Dialerportal.

Vicidial Services

Managed Vicidial hosting and predictive dialing from $70/mo — the dialer your outbound floor runs on.

VoIP Services

Global SIP trunking, termination and DIDs in 70+ countries for clean, low-latency high-volume traffic.

Call Center

Routing, recording and QA dashboards to run inbound and outbound campaigns at scale.
FAQ

BPO telephony — your questions

What outsourced contact centers ask before moving their connectivity to Dialerportal.

Yes. Dialerportal provides best-in-class, low-latency global SIP trunking and termination engineered for high concurrent volume, with predictive, progressive and preview dialing on the outbound side and scalable DID coverage on the inbound side — so a BPO can run high-throughput campaigns without route-quality or capacity bottlenecks.

Scale your contact center on better connectivity

Get high-volume SIP trunking, DIDs and dialing live in hours — or talk to a human at +1 (302) 366-3531.