Five9 Alternative

The Five9 alternative built for SMBs and BPOs

Cloud PBX, every dialer mode, CRM texting and AI voice agents on one month-to-month platform, from $19/seat/mo. Teams switch to skip quote-based pricing and multi-week rollouts, and to reach a US-based human in about 30 seconds.

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  • Same-day setup
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  • US-based support
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  • No contracts
What you get

One platform instead of an enterprise rollout

Phone system, sales dialer, business texting and AI calling in a single stack, priced for SMBs and BPOs, not enterprise procurement.

Cloud PBX from $19/seat/mo

A full business phone system, extensions, ring groups, auto attendant, voicemail-to-email, at a starting price a small team can actually budget for. Pro tier is $39/seat/mo.

Every dialer mode included

Power, predictive, preview and progressive dialing ship in the box. Outbound and BPO teams get the whole toolkit from day one, with managed Vicidial from $70/mo if you want it hosted.

CRM click-to-call and SMS

Dial and text from inside HubSpot, GoHighLevel, Pipedrive and more. Calls and messages log back to the contact, and we handle 10DLC registration so US texts actually deliver.

AI voice agents, early access

Put an AI agent on inbound or outbound calls to answer, qualify and route around the clock. It lives on the same platform as your PBX and dialer, no bolt-on vendor.

US-based support that answers

A real human picks up the phone in about 30 seconds, whatever plan you're on. No enterprise support tiers, no ticket queues, no offshore scripts.

Same-day setup, month-to-month

Most teams are live the day they sign up, not weeks into an implementation. Add or remove seats anytime, with no annual contract to earn a fair price.
Why teams switch

Where enterprise CCaaS wears thin for smaller teams

Five9 is a capable enterprise CCaaS platform. The friction shows up when an SMB or BPO takes on quote-based pricing and a multi-week implementation for a contact center a fraction of that size.

Pricing hides behind a quote

Enterprise CCaaS platforms like Five9 are quote-based, so you can't see a real number until you're deep in a sales cycle. SMBs and BPOs just want a price they can compare today.

Sized and priced for enterprise

Per-seat rates and annual contracts are built for large contact centers. A smaller team pays enterprise-style pricing structures for a fraction of the scale they were designed around.

Implementation runs for weeks

Enterprise rollouts mean professional services, project plans and multi-week onboarding. When you need to be dialing this week, that timeline is the opposite of what you signed up for.
Dialerportal vs Five9

How the two stack up

The short version: transparent month-to-month pricing, every dialer mode and managed Vicidial included, and setup in a day instead of a multi-week implementation.

CapabilityDialerportalFive9
Starting priceFrom $19/seat/moQuote-based
Dialer modes (power, predictive, preview, progressive)All includedPer-seat, enterprise tiers
Managed Vicidial hostingYes, from $70/moNot offered
Pricing modelTransparent, month-to-monthQuote-based, annual contracts
SetupSame dayMulti-week implementation
SupportUS-based, ~30s answerEnterprise support tiers

Comparison based on publicly available information and may change over time. Feature availability, plan tiers and pricing vary, please verify current details with each vendor before deciding.

Switching is painless

Move off Five9 in a day

Keep your numbers, keep your call flows, keep answering the phone. We handle the port and the setup, you handle business as usual.

We port your numbers

Keep every number your customers already know. We manage the port from Five9 end to end and keep you reachable while it completes, no downtime, no missed calls.

We rebuild your call flows

Auto attendants, ring groups, business hours, dialer campaigns and CRM click-to-call, recreated the way your team actually works, then tested with you before cutover.

You're live the same day

Most teams switch and take their first call the same day. US-based onboarding walks your agents through it, no drawn-out implementation project.

Most teams take their first call on Dialerportal the same day.

See exactly what replaces Five9: tour the Cloud PBX, dig into the call center and dialer platform, and check transparent, month-to-month pricing.

Questions

Five9 alternative FAQ

What SMBs and BPOs ask before making the switch.

The most common reasons we hear: pricing is quote-based so it's hard to compare, the platform is sized and priced for large enterprise contact centers, and implementation runs for weeks. Dialerportal bundles cloud PBX from $19/seat/mo, every dialer mode and managed Vicidial on one month-to-month platform, with same-day setup and US-based support that answers in about 30 seconds.

Explore the call center platform

Our pricing is public and starts at $19/seat/mo for Cloud PBX ($39/seat/mo for Pro), with every dialer mode included and managed Vicidial from $70/mo. Five9 uses quote-based, per-seat pricing that varies by scale and contract, so the honest comparison is transparent month-to-month versus a custom enterprise quote. Ask us for a number and compare it side by side.

See pricing

Yes. Number porting is standard, we handle the paperwork with Five9 and the carriers, keep your numbers live during the transfer, and confirm everything with you before cutover. That includes local, toll-free and SMS-enabled numbers, with 10DLC registration handled on our side for US texting.

Setup is same-day for most teams: we configure your PBX, rebuild dialer campaigns and call flows and connect your CRM within hours, instead of a multi-week implementation. Number ports run on carrier timelines, so we put temporary forwarding in place, meaning you take calls on Dialerportal immediately while the port completes in the background.

Honest answer: Five9 is a mature enterprise CCaaS suite. If you're a large contact center that needs deep workforce management, advanced analytics and full omnichannel across chat, email and social, Five9 is built for exactly that and may fit better. Dialerportal is right-sized for SMBs and BPOs who want voice, SMS, all dialer modes and AI calling on transparent month-to-month pricing, live the same day.

See the call center platform

Ready for a dialer that fits your size?

Get a quote in your inbox in minutes, or talk to a US-based human in about 30 seconds.